Mix and Match

Shipping policy

Shipping Policy

Welcome to MattReaders!

Thank you for shopping with us. We are committed to delivering your orders safely and on time across Pakistan.

Shipping Coverage

We deliver to all major cities and towns across Pakistan through trusted courier partners.

Order Processing

  • Orders are processed within 1–2 business days after order confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

Estimated delivery times are:

  • Major Cities: 2–4 business days

  • Other Cities & Remote Areas: 4–7 business days

Please note that delivery times may vary due to weather conditions, courier delays, or public holidays.

Shipping Charges

  • Shipping charges are displayed during checkout.

  • We may offer Free Shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via SMS, WhatsApp, or email (where applicable) so you can monitor your shipment.

Cash on Delivery (COD)

MattReaders offers Cash on Delivery (COD) in most cities across Pakistan. COD availability depends on the courier service in your area.

Incorrect Address

Please ensure your shipping address and contact number are correct. MattReaders is not responsible for delays caused by incorrect or incomplete customer information.

Failed Delivery

If the courier is unable to deliver after multiple attempts, the parcel may be returned to us. Our customer support team will contact you to arrange re-delivery if applicable.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 24 hours of receiving your parcel with clear photos of the package and product.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support.

Store Name: MattReaders

Thank you for choosing MattReaders. We appreciate your trust and look forward to serving you.